Read
Instructions
The readings for this module include chapters from Successful Nurse Communication: Safe Care, Healthy Workplaces, & Rewarding Careers.
Before navigating to the ebook, download the reading resources by selecting the arrow next to the resource link. When you are ready to begin your readings, select “Next” to go to the next page to launch the ebook in a new window. Select “View” to see all of the chapters. Locate your assigned reading and select “View eBook” to navigate to the chapter.
When you have completed your readings, close the window and select “Next” to go to the next activity.
Overview
Listening is a key component of the communication cycle. Throughout this module, you will learn to effectively listen, collaborate as a team member, and promote client safety.
Focus Questions:
Are you an active listener, or do you listen to respond?
What is your role in the team?
How does your communication style impact the team dynamic?
Reading Resources
Chapter 3: Respectful and Effective Listening
Chapter 3: Respectful and Effective Listening PowerPoint presentation download Chapter 3: Respectful and Effective Listening PowerPoint presentation
Chapter 10: Collaboration and Team Development
Chapter 10: Collaboration and Team Development PowerPoint presentation download Chapter 10: Collaboration and Team Development PowerPoint presentation
Citation
Boynton, B. (2016). Successful nurse communication: Safe care, healthy workplaces, & rewarding careers. F. A. Davis Company
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