Week 4 Discussion Board
Select a retail company and describe your own experience with returning
product and the degree you were satisfied with the customer service you
received. What would you do different if you were the retailer?
As an alternative to your own experience, you can use the experience of
someone you know or from information in library articles.
Discussion Board Resources
Alqahtani, A. Y., & Gupta, S. M. (2018). Money-back guarantee warranty
policy with preventive maintenance strategy for sensor-embedded
remanufactured products. Journal of Industrial Engineering International.
doi:10.1007/s40092-018-0259-5
Sbihi, A., & Eglese, R. W. (2010). Combinatorial optimization and Green
Logistics. Annals of Operations Research; New York, 175(1), 159-175.
doi:10.1007/s10479-009-0651-z
Sherafati, M., & Bashiri, M. (2016). Closed loop supply chain network
design with fuzzy tactical decisions. Journal of Industrial Engineering
International, 12(3), 255-269. doi:10.1007/s40092-016-0140-3
W 4 RieckZimmermann2013_Article_ExactSolutionsToTheSymmetricAn.pdf
W 4 Combinatorial optimization and Green Logistics.pdf
W 4 Closed loop supply chain network design with fuzzy tactical
decisions.pdf
W 4 Alqahtani-Gupta2018_Article_Money-backGuaranteeWarrantyPol.pdf
