Troubleshooting and Tool Report

Troubleshooting refers to the process of identifying problems with a network through a rigorous and
repeatable process and then solving those problems using testable methods. An important part of your
duties in the networking field will be to troubleshoot and solve problems. In fact, most of your time will be
spent with this focus to include optimizing performance. Networks are dynamic in implementation and are
built to be resilient, but problems arise due to many unforeseen reasons. Developing the knowledge, skills,
and experience to successfully troubleshoot and recommend solutions will show you are value-added to
the organization.
For this assignment, you are asked to review a scenario, understand the problems, apply your knowledge
and skills gained in this class, and propose a solution. Use the template provided and complete the
assignment. An example solution is provided for you.
The following evaluation criteria aligned to the competencies will be used to grade your assignment:
1.2.3: Explain specialized terms or concepts to facilitate audience comprehension.
1.3.5: Adhere to required attribution and citation standards.
1.4.1: Produce grammatically correct material in standard academic English that supports the
communication.
2.1.1: Identify the issue or problem under consideration.
2.3.1: State conclusions or solutions clearly and precisely.
10.1.1: Identify the problem to be solved.
13.1.1: Create documentation appropriate to the stakeholder.