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Stakeholder Meeting

Paper details
Draft an announcement and agenda for a meeting with stakeholders to present the key aspects of a plan to
adopt the new or upgraded telehealth technology proposed in the previous assessment. Then, develop and
record a 10–15-slide audiovisual presentation. Test your recording hardware to ensure that it is working
properly and that you are familiar with its use.
Note: Each assessment in this course builds upon the work you have completed in previous assessments.
Therefore, complete the assessments in the order in which they are presented.
SHOW LESS
As a nurse leader, you must be able to identify the key stakeholders in the adoption of a new or upgraded
telehealth technology. In addition, you must be able to communicate the benefits and strategic value of the
technology to obtain their support and ensure effective use of the technology. One method of
communicating with stakeholders is to introduce them to the technology in a department meeting. In this
meeting, it is important to discuss how this technology will enhance care and improve quality and safety
outcomes.
This assessment provides an opportunity for you to consider how you would introduce to stakeholders thenew or upgraded telehealth technology that was the focus of your previous assessment with the goal of
obtaining their buy in and support.
By successfully completing this assessment, you will demonstrate your proficiency in the following course
competencies and assessment criteria:
Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care
quality, safety, and outcomes.
Explain how a new or upgraded telehealth technology will support enhanced patient outcomes and
organizational effectiveness.
Competency 2: Develop a collaborative technology integration strategy.
Identify the key stakeholders who should attend a technology acquisition meeting.
Identify the steps and timeline needed to deploy a new or upgraded telehealth technology.
Competency 3: Develop a strategy for managing technology use that enhances patient care and
organizational effectiveness.
Identify the outcome measures an organization or patient care setting will use to determine the
effectiveness of a new or upgraded telehealth technology.
Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
Address patient confidentiality and privacy concerns associated with the use of a new or upgraded
telehealth technology.
Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style,
consistent with applicable organizational, professional, and scholarly standards.
Draft a meeting announcement and agenda.
Develop slides that augment a multimedia presentation.
Argue persuasively to obtain stakeholder agreement with, and support for, a new or upgraded telehealth
technology.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Competency Map
CHECK YOUR PROGRESS
Use this online tool to track your performance and progress through your course.
Item
Toggle Drawer
Resources
Required Resources
The following resources are required to complete the assessment.
Vila Health: Preparing for a Stakeholder Meeting.
Vila Health is a virtual environment that simulates a real-world health care system. In the various Vila
Health scenarios, you will apply professional strategies, practice skills, and build competencies that you
can apply to your coursework and in your career. The information you gather in this scenario will help you
to complete the assessment.
Suggested Resources
The resources provided here are optional. You may use other resources of your choice to prepare for this
assessment; however, you will need to ensure that they are appropriate, credible, and valid. The MSNFP6214 – Health Care Informatics and Technology Library Guide can help direct your research, and the
Supplemental Resources and Research Resources, both linked from the left navigation menu in your
courseroom, provide additional resources to help support you.
Effective Meetings
The following articles offer suggestions for conducting more effective meetings.Gerwick, M. A. (2013).Strategies for effective meetings.The Journal of Continuing Education in Nursing,
44(4), 171–177.
Offers a number of strategies for conducting meetings that make the best use of everyone’s time and help
in achieving positive outcomes.
Meiring, A (2015).Just another meeting? Eight steps to an effective meeting.Professional Nursing Today,
19(4), 17–19.
Offers an eight-step approach to conducting effective and productive meetings that respect the
attendees’time.
Presentations
The following resources can help you create and deliver more effective presentations, whether you choose
to use PowerPoint or other presentation software.
Microsoft Office Software.
This site includes tip sheets and tutorials for Microsoft PowerPoint.
Capella University Library: PowerPoint Presentations.
This library guide provides links to PowerPoint and other presentation software resources.
Conquering Death by PowerPoint: The Seven Rules of Proper Visual Design.
A video primer on presentation design.
Approximate run time: 45:00.
Creating a Presentation: A Guide to Writing and Speaking.
This video addresses the primary areas involved in creating effective audiovisual presentations. You can
return to this resource throughout the process of creating your presentation to view the tutorial appropriate
for you at each stage.
Scholarly Writing and APA Style
Use the following resources to improve your writing skills and find answers to specific questions.
Academic Honesty & APA Style and Formatting.
APA Module.
Introduction to the Writing Center.
Library Research
Use the following resources to help with any required or self-directed research you do to support your
coursework.
Library.
Library Research and Information Literacy Skills.
Nursing Masters (MSN) Research Guide.
Capella Resources
Bookstore.
Guiding Questions: Stakeholder Meeting [DOCX].
This document includes questions to consider and additional guidance for successfully completing the
assessment.
Using Kaltura.
ePortfolio.
Online ePortfolio Guidelines [PDF].
Item
Assessment Instructions
Preparation
You have completed your assessment of the need for a new or upgraded telehealth technology and
presented your findings and recommendations to executive leaders. Their response to your assessment
was positive, and they have asked that you introduce the proposed technology to other key stakeholders.
Consequently, you have decided to host a stakeholders’ meeting to promote support and buy in for the new
technology. Several people will be unable to attend the meeting, so you have decided to provide thoseindividuals with a video recording of your presentation.
To prepare for the assessment, you are encouraged to think about how you can generate wider stakeholder
interest and support within your organization or practice setting for the acquisition of the new or upgraded
telehealth technology currently under consideration, based on the results of your needs assessment.
Consider who is most likely to have the greatest influence on key project success and who might be a good
choice to champion the project. In addition, you may want to begin thinking about how you will approach
the design of your presentation slides.
In addition, you may wish to:
Review the assessment instructions and scoring guide to ensure that you understand the work you will be
asked to complete.
Review the Guiding Questions: Stakeholder Meeting document, which includes questions to consider and
additional guidance on how to successfully complete the assessment.
Note: Remember that you can submit allor a portion ofyour draft presentation to Smarthinking Tutoring for
feedbackbefore you submit the final version for this assessment. If you plan on using this free service, be
mindful of the turnaround time of 24–48 hours for receiving feedback.
Audiovisual Equipment Setup and Testing
Because you will make a video recording of your presentation, it is a good idea to check that your recording
hardware and software is working properly and that you are familiar with its use.You may use Kaltura
Mediaor other technology of your choice for your video recording.
If using Kaltura Media, refer to the Using Kalturatutorial for directions on recording and uploading your
video in the courseroom.
You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect
to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility
issues.
Note: If you require the use of assistive technology or alternative communication methods to participate in
this activity, please contact
Requirements
Draft an announcement and agenda for a meeting with key stakeholders. Then, develop and record an
audiovisual presentation that focuses on the key aspects of a plan to adopt the proposed new or upgraded
telehealth technology to support and enhance patient care.
Complete the Vila Health: Preparing for a Stakeholder Meeting simulation, linked in the required resources.
The meeting preparation and presentation requirements, outlined below, correspond to the grading criteria
in the Stakeholder Meeting Scoring Guide, so be sure to address each point. Read the performance-level
descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Stakeholder
Meeting document, linked in the resources, provides additional considerations that may be helpful in
completing your assessment. In addition, be sure to note the requirements below for presentation format
and length and for citing supporting evidence.
Prepare for the Meeting
Identify the key stakeholders who should attend the meeting.
Draft a meeting announcement and agenda.
Develop Your Presentation
Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and
organizational effectivenessIdentify the outcome measures the organization or patient care setting will use to determine the
effectiveness of the technology.
Address patient confidentiality and privacy concerns associated with the use of this technology.
Identify the steps and timeline needed to deploy the technology.
Develop slides that augment your presentation.
Argue persuasively to obtain stakeholder agreement withand support forthe technology.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
Presentation Format and Length
Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your
slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid
potential file compatibility issues.
Your slide deck should consist of 10–15 slides, including a title slide and a references slide.
Use the speaker’s notes section of each slide to develop your talking points and cite your sources, as
appropriate.
Supporting Evidence
Cite at least three credible sources from peer-reviewed journals or professional industry publications to
support your presentation.
List your sources on the references slide at the end of your presentation.
Additional Requirements
Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the
assessment area. See Using Kaltura for more information about uploading media.
You may submit the assessment only once, so be sure that the following assessment deliverables are
included before submitting your assessment:
Meeting announcement and agenda.
Presentation recording.
Presentation slides.
Proofread your presentationbefore you submit itto minimize errors that could distract readers and make it
more difficult for them to focus on the substance of your presentation.
Portfolio Prompt: You may choose to save your presentation to your ePortfolio.
ADDITIONAL INFORMATION
Guiding Questions
Stakeholder Meeting
This document is designed to give you questions to consider and additional guidance to help you
successfully complete the department meeting assignment. You may find it useful to use this document as
a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed
all the grading criteria for this assignment. This document is a resource to help you complete the
assignment. Do not turn in this document as your assignment submission.
Preparing for the Meeting
Criterion
Identify the key stakeholders who should attend the meeting.
• Why did you choose these people? Consider:
o Who is most likely to have the greatest influence on key project success factors, such as leadership or
project resources?
o Who, within the department, could champion the project?
o Who is best positioned to help staff transition to the new technology?
o What other reasons might you have for their selection?
• Remember that your underlying purpose is to generate stakeholder interest in the new technology andobtain their support for the acquisition.
Draft a meeting announcement and agenda.
• Does your agenda accurately reflect the purpose and scope of the meeting?
• Are your agenda items clear and succinct?
• Will your agenda serve as a checklist to ensure that you have covered all of the intended discussion
topics?
Developing Your Presentation
Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and
organizational effectiveness.
• What are the goals, elements, and overall scope of a plan most likely to garner support for
implementation?
• Determine the capabilities of the technology to address key outcomes.
• How will the technology affect quality and safety?
Identify the outcome measures the organization or patient care setting will use to determine the
effectiveness of the technology.
• What outcomes are reflective of quality and safety concerns?
• What does the outcome measurements data show?
Address patient confidentiality and privacy concerns associated with the use of this technology.
• What information security concerns are likely to be raised?
• How will you allay those concerns?
• Does the technology provide any enhanced safeguards that could a selling point?
Identify the steps and timeline needed to deploy the technology.
• What are the responsibilities of staff for implementing an action plan?
• What resources do you need to implement an action plan?
• What is your best estimate of a reasonable timeline for deployment? Consider the potential causes of
delay.
Develop slides that augment your presentation.
• Refer to the presentation design tips below.
Argue persuasively to obtain stakeholder agreement with, and support for, the technology.
• Express your main points, arguments, and conclusions coherently and convincingly.
• Address the anticipated needs and concerns of your audience.
• Rehearse your presentation before making your final recording.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
• Integrate relevant and credible evidence from at least three peer-reviewed journals or professional
industry publications.
• Is your supporting evidence clear and explicit?
o How or why does particular evidence support a claim?
o Will your audience see the connection?
• Did you summarize, paraphrase, and quote your sources appropriately?
Presentation Design Tips
Being able to effectively address any audience is a necessary leadership skill. Remember that you are the
speaker, not a projectionist. Your purpose is not to present a slide show. Your audience is there to listen to
what you have to say, not read your slides—or worse, listen to you read them. Design your presentation
slides to compliment and reinforce your message and engage your listeners.
The following tips will help you create presentation slides that work to your advantage:
• Use a professional presentation template, or one used in your organization.
• Ensure that your slide background provides sufficient visual contrast for your text and graphics.
• Consider your intended audience and how best to communicate effectively with them.
• Focus on the content of your presentation and the development of your key points. Remember that your
purpose is to garner support for your change proposal.
• Create slides that augment your presentation. They should not be your presentation.
Remember that presentation slides are a visual medium. Images are more effective than text at engaginyour audience.
Be judicious in your use of bulleted lists. You might even consider a separate slide for some of your key
points.
• Use speaker notes to record the details you want to communicate to your audience.
Speaker notes can also serve as an audio recording script.
• Use images and graphics, when the visual representation of information facilitates understanding or
effectively reinforces key points.
Avoid using images that are simply decorative. They can be a visual distraction and do not contribute to
your message.
• Avoid using flashy slide transitions and animations. They can be both distracting and annoying. Keep your
slide transitions consistent throughout the presentation.
• Add a slide to the end of your presentation to prompt questions from the audience.
• Proofread your slides to minimize errors that could distract the audience and make it more difficult to
focus on the substance of your presentation.
Submission Reminders
• Have you explained, clearly, how the technology will support departmental or organizational
effectiveness?
• Have you described the advantages of the system, including key aspects of safety and quality?
• Have you adequately addressed the cost to the organization and other relevant financial considerations?
• Have you identified the steps needed to deploy the technology, including a timeline for deployment?
• Have you presented your plan for leading change, including staff training and countering potential
resistance?
• Have you argued persuasively to obtain agreement with, and support for, the new technology?
• Are your claims and conclusions well supported by at least three sources of credible evidence?
• Do you have 10–15 slides that effectively support your presentation, without being your presentation?
• Have you proofread your slides to minimize errors that could distract the audience and make it more
difficult to focus on the substance
MORE INFO
Guiding Questions
Stakeholder Meeting
This document is designed to give you questions to consider and additional guidance to help you
successfully complete the department meeting assignment. You may find it useful to use this document as
a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed
all the grading criteria for this assignment. This document is a resource to help you complete the
assignment. Do not turn in this document as your assignment submission.
Preparing for the Meeting
Criterion
Identify the key stakeholders who should attend the meeting.
• Why did you choose these people? Consider:
o Who is most likely to have the greatest influence on key project success factors, such as leadership or
project resources?
o Who, within the department, could champion the project?
o Who is best positioned to help staff transition to the new technology?
o What other reasons might you have for their selection?
• Remember that your underlying purpose is to generate stakeholder interest in the new technology and
obtain their support for the acquisition.
Draft a meeting announcement and agenda.
• Does your agenda accurately reflect the purpose and scope of the meeting?
• Are your agenda items clear and succinct?
• Will your agenda serve as a checklist to ensure that you have covered all of the intended discussion
topiDeveloping Your Presentation
Explain how the new or upgraded telehealth technology will support enhanced patient outcomes and
organizational effectiveness.
• What are the goals, elements, and overall scope of a plan most likely to garner support for
implementation?
• Determine the capabilities of the technology to address key outcomes.
• How will the technology affect quality and safety?
Identify the outcome measures the organization or patient care setting will use to determine the
effectiveness of the technology.
• What outcomes are reflective of quality and safety concerns?
• What does the outcome measurements data show?
Address patient confidentiality and privacy concerns associated with the use of this technology.
• What information security concerns are likely to be raised?
• How will you allay those concerns?
• Does the technology provide any enhanced safeguards that could a selling point?
Identify the steps and timeline needed to deploy the technology.
• What are the responsibilities of staff for implementing an action plan?
• What resources do you need to implement an action plan?
• What is your best estimate of a reasonable timeline for deployment? Consider the potential causes of
delay.
Develop slides that augment your presentation.
• Refer to the presentation design tips below.
Argue persuasively to obtain stakeholder agreement with, and support for, the technology.
• Express your main points, arguments, and conclusions coherently and convincingly.
• Address the anticipated needs and concerns of your audience.
• Rehearse your presentation before making your final recording.
Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
• Integrate relevant and credible evidence from at least three peer-reviewed journals or professional
industry publications.
• Is your supporting evidence clear and explicit?
o How or why does particular evidence support a claim?
o Will your audience see the connection?
• Did you summarize, paraphrase, and quote your sources appropriately?
Presentation Design Tips
Being able to effectively address any audience is a necessary leadership skill. Remember that you are the
speaker, not a projectionist. Your purpose is not to present a slide show. Your audience is there to listen to
what you have to say, not read your slides—or worse, listen to you read them. Design your presentation
slides to compliment and reinforce your message and engage your listeners.
The following tips will help you create presentation slides that work to your advantage:
• Use a professional presentation template, or one used in your organization.
• Ensure that your slide background provides sufficient visual contrast for your text and graphics.
• Consider your intended audience and how best to communicate effectively with them.
• Focus on the content of your presentation and the development of your key points. Remember that your
purpose is to garner support for your change proposal.
• Create slides that augment your presentation. They should not be your presentation.
Remember that presentation slides are a visual medium. Images are more effective than text at engaging
your audience.
Be judicious in your use of bulleted lists. You might even consider a separate slide for some of your key
points.
• Use speaker notes to record the details you want to communicate to your audience.
Speaker notes can also serve as an audio recording script.
• Use images and graphics, when the visual representation of information facilitates understandingeffectively reinforces key points.
Avoid using images that are simply decorative. They can be a visual distraction and do not contribute to
your message.
• Avoid using flashy slide transitions and animations. They can be both distracting and annoying. Keep your
slide transitions consistent throughout the presentation.
• Add a slide to the end of your presentation to prompt questions from the audience.
• Proofread your slides to minimize errors that could distract the audience and make it more difficult to
focus on the substance of your presentation.
Submission Reminders
• Have you explained, clearly, how the technology will support departmental or organizational
effectiveness?
• Have you described the advantages of the system, including key aspects of safety and quality?
• Have you adequately addressed the cost to the organization and other relevant financial considerations?
• Have you identified the steps needed to deploy the technology, including a timeline for deployment?
• Have you presented your plan for leading change, including staff training and countering potential
resistance?
• Have you argued persuasively to obtain agreement with, and support for, the new technology?
• Are your claims and conclusions well supported by at least three sources of credible evidence?
• Do you have 10–15 slides that effectively support your presentation, without being your presentation?
• Have you proofread your slides to minimize errors that could distract the audience and make it more
difficult to focus on the subst

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