You have learned about many failures to comply with regulatory requirements across several industries. You have been able to also see how firms have
responded to and addressed their failures. As a reminder, because it was negotiated for almost five years, the HSBC’s Deferred Prosecution Agreement
actually lays out what actions they had taken and planned to take. And in the Healthcare case studies you can see their Corrective Action Plans they
provided.
Pick one of two Personas –
A. A Compliance Consultant to the Financial Services Industry asked to help a regional bank address a recent Compliance failure
B. A Compliance Consultant to the Healthcare Industry asked to help a regional healthcare network of hospitals address a recent Compliance failure
Depending on which Persona you select, answer the following question:
A. Looking at the failures and corrective actions in Healthcare case studies, what actions have they taken that you would recommend that your regional bank
client incorporate into their actions? Why?
B. Looking at the failures and corrective actions in the Financial Services Industry, what actions have they taken that you would recommend that your
regional network of hospitals incorporate into their actions? Why?
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