Discussion

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-Case management is a relatively new profession in the field of human services. Those who work in this
profession ideally demonstrate competence in a variety of areas. There are many roles of case managers,
including demonstrating leadership, building relationships, advocating for clients, and coordinating services
for clients who need them. Case managers use leadership skills to motivate disparate parties toward
achieving a common goal. By establishing professional relationships within the community, case managers
coordinate comprehensive treatment and intervention plans for each of their clients.
-Advocacy is one important role in case management. Many case management clients may have difficulty
navigating government agencies, and they may have trouble finding resources to help with struggles they
face in their day-to-day lives. Another important role of case management is working to determine the
services that these clients need to help them live healthier lives. For example, some clients may have a
traumatic history of family hardships. The ways in which these clients attempt to cope with their
experiences may leave them out of touch with reality, homeless, or living with a drug addiction. Such
populations may require assistance in accessing mental health care, securing safe living environments,
and locating suitable employment.
-Post a brief description of the most challenging role for you as a case manager and explain why. Then
explain how you might manage that challenging role. Finally, explain which aspects of case management
might best suit your personality and why