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Case Study: Cognitive Overload and Situational Awareness

For this assignment you will need to locate two multi-crew, commercial aviation accident reports. For the first
report, the accident must have been attributed to cognitive overload on the part of the operators. Identify
which type of error was the primary cause and indicate what form of automation might have helped prevent
the accident. For the second report, identify an accident where loss of situational awareness by the operators
was attributed as the primary cause and explain at which level the loss occurred. Indicate what form of
automation might have helped prevent the accident. For both accidents, explain whether Crew Resource
Management issues were involved. Expand on the role of teamwork and human error features for each
generation of CRM. Next, for your recommendations about automation related to both events, consider how
they might affect the potential for cognitive overload or might precipitate the loss of situational awareness.
Explain your conclusions and what might be possible to minimize or resolve any associated conflict so that
your recommendations would be more viable.
Present this as a brief. Your brief should be approximately 800 words in length and should be written in APA
format. Save your assignment using a naming convention that includes your first and last name and the
activity number (or description). Do not add punctuation or special characters.
Your paper will automatically be evaluated through Turnitin when you submit your assignment in this activity.
Turnitin is a service that checks your work for improper citation or potential plagiarism by comparing it against
a database of web pages, student papers, and articles from academic books and publications. Ensure that
your work is entirely your own and that you have not plagiarized any material

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