2- Leadership in the 21st Century

 
How to Get Started:

Use the bolded black section and sub-section titles below to organize your paper. For each section, read the notes in green, which explains what to cover in that section. Then delete the green notes and write your content for that section in regular black text. Write this paper in your own words, only citing sources to paraphrase or quote specific ideas from the source text.

When you finish your work, keep the section and sub-section titles in bolded black text and your own content in regular black text. Delete all the green text before submitting your paper.

The Body of Your Paper Starts Here:

Introduction
An Introduction should be short and succinct. Start your Introduction with a brief summary of the paper’s topic: in this case, connecting the case study about Nadella at Microsoft with your own leadership journey. Next, write a thesis statement, which is the “road map” for your paper – it helps your reader to navigate your work. In your thesis statement, describe the major areas you will address in your paper and indicate which four of the six topic areas you have chosen to focus on. Write your Introduction after you complete the other sections of the paper. It only needs to be one paragraph in length.

Learning From Nadella’s Example
This section corresponds to Topic 1. It examines Nadella’s style as a leader and gives you the opportunity to compare your leadership style with his. The suggested length is 1 to 2 pages for this section.
Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.

Nadella and his Background
In this sub-section, describe the experiences from Nadella’s professional and personal life that helped him to be successful as the CEO of Microsoft. Make specific reference to relevant details from the case study and explain the benefits of those experiences for Nadella as preparation for the CEO role.
Nadella and Authentic Leadership
In this sub-section, explain what made Nadella an “authentic leader”. Refer to relevant examples in the case study. What is meant by the term “role-model management”? Identify actions Nadella took that demonstrate he believes in “role-model management”. Include references to course materials to support your position.
Comparing Leadership Styles
In this sub-section, compare your leadership style with that of Nadella. Specifically, identify which of Nadella’s leadership traits closely align to traits that you have or wish to develop. Then identify the ways in which you are most different from Nadella in your leadership style.
Leadership and Taking Risks
In this sub-section, reflect on your ideas about the importance for a leader of being willing to take risks. Refer to relevant examples in the case study. Give examples of appropriate risks for a leader to take and discuss your ideas about when risk-taking might not be an appropriate leadership response.

Building a High Performing Culture
This section corresponds to Topic 2. It compares the culture of your organization with the culture at Microsoft when Nadella became CEO. It then explores how to build a stronger culture at your own organization. The suggested length is 1 to 2 pages for this section.
Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.
Building a Learning Culture
In this sub-section, describe specific steps leaders must take to build a learning culture at their organizations. Include references to course materials to support your position. Explain clearly why you this approach is the best way to improve the learning environment at your organization.
Comparing Cultures
In this sub-section, identify similarities between your organization’s culture and that of Microsoft when Nadella became CEO. Make specific reference to relevant details from the case study about the culture at Microsoft that Nadella inherited from previous leaders of the organization.
Changing the Culture: Where to Start?
In this sub-section, describe specific first steps you would take if you wanted to change or realign the culture at your own organization. Refer to relevant sources from the course content that support your ideas. Explain clearly why these particular first steps are the best ways to begin the process of change.
Changing the Culture: Major Challenges
In this sub-section, identify the biggest challenges that you would face when trying to change or realign the culture at your own organization. Explain why these particular issues pose the most difficulty for a change leader at your organization.

Channeling Conflict
This section corresponds to Topic 3. It provides an opportunity to explore methods of managing conflict, both by Nadella at Microsoft and by the leadership at your own organization. The suggested length is 1 to 2 pages for this section.
Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.
Nadella and Conflict
In this sub-section, describe how Nadella accepted the reality of conflict at Microsoft and embraced it in his role as leader.. Make specific reference to relevant details from the case study about the environment at Microsoft when Nadella took over as CEO.
How Should Leaders Manage Conflict
In this sub-section, consider how leaders determine which conflicts to embrace and which conflicts to avoid. How should a leader achieve a positive resolution in those areas of conflict that you have identified? Include references to course materials to support your position.
Areas of Conflict at Your Organization
In this sub-section, describe some of the biggest areas of conflict in your own organization. Explain why these particular areas are the ones that create the most conflict.
Management of Conflict at Your Organization
In this sub-section, assess how well conflict is handled at your own organization. Be sure to include both your handling of conflict within your own team and the handling of conflict across the larger organization by the CEO and executive team.

Effective Communication
This section corresponds to Topic 4. It describes the communication challenges Nadella faced at Microsoft, and explores barriers to communication at your own organization and ways of overcoming them. The suggested length is 1 to 2 pages for this section.
Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.
Nadella and Communication Barriers
In this sub-section, describe the biggest communication barriers that Nadella faced at Microsoft and explain how they made it hard for him to realize his vision of “one Microsoft”. Refer to specific relevant details from the case study about the culture at Microsoft when Nadella took over as CEO.
How Leaders Approach Effective Communication
In this sub-section, focus on what tools and communication practices are most useful to leaders in building teams that embrace a common vision. Explain why these are the more useful tools and practices. Refer to relevant course content in support of your ideas. Include references to course materials to support your position.

Communication Barriers at Large and Small Organizations
In this sub-section, answer the question: Do you believe that the communication barriers Nadella faced are unique to large organizations, or do they occur at smaller organizations, too? Give a clear rationale for your answer, referring to relevant course materials in support of your ideas.
Communication Barriers at Your Organization
In this sub-section, consider if these communication barriers occur in your own organization. Explain why the particular communication barriers that Nadella encountered do – or do not – occur in the context and culture of your company.

Fostering Diversity and Learning
This section corresponds to Topic 5. It describes how Nadella sought to increase diversity at Microsoft, explores the benefits of diversity in the workplace, and identifies obstacles to increased diversity. You will also discuss ways to achieve greater diversity at your own organization. The suggested length is 1 to 2 pages for this section.
Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details.
Nadella and Diversity
In this sub-section, describe how Nadella worked to enhance diversity when he became CEO at Microsoft . Explain why it was one of his goals to enhance diversity across the organization. Refer to relevant details from the case about levels of diversity at Microsoft when Nadella took over as CEO.
The Importance of Diversity
In this sub-section, explain why diversity, in terms of culture, experience, background, and viewpoint, is so important for any organization. What value it brings to have a diverse workforce. Be sure to explore the different meanings of the word “diversity” as part of your discussion. Refer to relevant course materials in support of your ideas. Include references to course materials to support your position.
Obstacles to Diversity
In this sub-section, describe some of the risks and obstacles that business leaders face when seeking to instill more diversity at their organizations. Refer to relevant course materials and/or real-world examples to support your ideas.
Your Approach to Increasing Diversity
In this sub-section, focus on your own approach to increasing diversity. Describe what steps you could take to strengthen your own organization by increasing diversity in your team, as well as the broader workforce at your organization. Explain the benefits that increased diversity would bring.

Building a Learning Organization
This section corresponds to Topic 6. It describes how Nadella changed his team’s attitude to learning, then explores learning at your organization, and encourages reflection on the value of a “learn-it-all” mindset. The suggested length is 1 to 2 pages for this section.
Under this main heading, briefly introduce the topic for this section, and then explain why you selected this as one of your four topic areas. Then use the subheadings below to provide more details
Nadella’s Team and Learning
In this sub-section, describe what Nadella did to change his team’s approach to learning when he became CEO at Microsoft . Explain why he felt that it was important to transform the “know-it-alls” to “learn-it-alls”. . Refer to relevant details from the case study about attitudes to learning at Microsoft when Nadella became CEO.
Promoting Learning in a Team
To be an effective leader Jack said that you have to be confident enough to ask a lot of questions and not be afraid to be the dumbest person in the room. In this sub-section, discuss how a leader can promote a hunger for learning in their teams and consider how a leader can support team members who are afraid to ask questions or challenge the status quo. Include references to course materials to support your position. Consider real-world examples, as well.
Learning at Your Organization
In this sub-section, describe where your organization fits in terms of the “knowledge-learning” spectrum. Be sure to explore the meaning of the term “knowledge-learning” as part of your discussion. Refer to relevant course materials to support your ideas.
Your “Learn-It-All” Mindset
In this sub-section, define what the term “learn-it-all” mindset means, then explain how this concept can be valuable for you as an MBA student. Describe what steps you will take to embrace a “learn-it-all” mindset and apply it in your workplace and in your studies.

Conclusion
Write a short conclusion to summarize your main findings and key points. State clearly how you have gone beyond the case and connected the themes from the case study with your own experience and your leadership journey. Like the Introduction, write this after you complete the other sections of your paper. It only needs to be one paragraph in length. This is not a graded part of your rubric but it wraps up your paper and allows your reader to remember the main points you have made.

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Finish Your Paper: Add a References (or Sources) page:

The Conclusion is the last section of the body of your paper. After this, you will add a References (or Sources) page. See the last page of this document for a sample References page.

Read the section below, on pages 11 and 12, for instructions on how to cite your reference materials and sources within the body of your paper, as well as examples of paraphrasing and direct quotation.
 

How to Cite Your Sources

In-Text Citations
Within the body of your paper, when concepts from specific sources are used, a citation with the author’s last name and the number of the citation in your References list is required: e.g., (Welch, 1). This is called an in-text citation. See below for two examples:

“Leadership is about helping other people grow and succeed” (Welch, 1).
o In this example, notice the placement of quotation marks, cited text, and the period after the citation. The number 1 corresponds to the first entry on our References page.

When the reader looks at the References page, they should see the Welch book listed as source number one (1). It is number 1 because it is the first source used in the paper, and throughout the paper this source will continue to be referred to as (1).

If the next source you use in your paper is Goleman, then your citation is (Goleman, 2). If you then refer to Jack’s ideas again later in the paper, he remains (Welch, 1) because it is the first source used in the paper, and throughout the paper this source will continue to be referred to as (1).

Teams can benefit from a tool called a team charter, used to plan for a project (JWI510, 5).
o In this example, the concept is paraphrased (restated on other words), so quotation marks are not needed. The five (5) indicates the number of this source in our References. If I go to the References page, I see that source 5 is a lecture and it lists the week and title of the lecture.

Linking Citations with your References (or Sources) Page

At the end of your paper, include a page with a list of all your sources. You may refer to this page as either your “References” or “Sources” page. It must include an entry for every source that you have cited or quoted in your paper.

The format of the references list varies by source type. There are examples of different source types in the sample References page at the end of this document. You may also refer to the JWMI Writing Standards Guide, located in the Course Documents menu item in your Blackboard course.

Quotations
Originality is an important aspect of graduate writing. To ensure original thinking and avoid plagiarism, you should keep direct quotation to a minimum. Generally, keep your quotes to 25 words or less, and no more than 1-2 sentences. See below for an example of a direct quotation:

“Leadership is about helping other people grow and succeed” (Welch, 1).
o In this example, notice the placement of quotation marks, the cited text, the citation written as (Welch, 1), and the period after the citation. The number 1 corresponds to the first entry on our References page.

Paraphrasing
When you paraphrase, you put the information from another writer in your own words. This is much preferable to quoting, because it shows your understanding of the material. In this case, use in-text citation, but no quotation marks are required. See below for an example of paraphrasing:

In his Rule #3, Welch says that strong leaders display an impression of vitality and confidence (1).
o In this example, notice that no quotation marks are needed, since the concept is paraphrased (restated in your own words). The author’s name was used in the sentence, so we do not need to include it again in the parentheses; just include the Reference number, which is (1).

Formatting your References (or Sources) Page

Scroll down to the following page to see a sample References page.

The examples on the References page below are provided as a guide. You may wish to save the sample References page for future use, as it provides the format for several different types of source.

To complete your assignment, delete the sample Sources/References list and replace it with the sources that you have actually used in your paper. Remember to number your References in the order of their first use in your paper.