Programme Name: Higher Diploma in Tourism, Hospitality and Events
Module Name: Leading Hospitality and Tourism Operations
The hospitality industry is expected to grow at a stupendous pace and it is assumed
through studies that by 2022 almost 1 in 10 people would be employed by the
Hospitality and Tourism industry. It is imperative, students, are not only aware of global
hotel brands but also major challenges and how to overcome them. The topic of this
assignment is “What Makes a Great Leader in the Hospitality and Tourism
A. Students will work in groups, and submit a report. You will be required to
research the different leadership styles required in the hospitality and tourism
B. The report may include:
1. Introduction – Define leadership and the different types of leaders in
the hospitality and tourism industry.
2. Literature Review –You need to have at least TEN (10) sources of
referencing from academic literature to support you claims in answering
the questions on:
a. Types of Leadership Style
b. Management Skills Required in the Hospitality and
c. Importance of Power in Leadership
d. Types of Power Needed for a Leader in the Hospitality and
e. Which is suitable? A Goal Setter or a Coach
Assignment Learning Objectives:
The primary objective of this course is to provide an overview of the hospitality industry and develop effective leaders for the industry. The focus is on management functions and leadership traits in the lodging and food service sectors.
f. Challenge of Managing a Diverse Group of People in the
Hospitality and Tourism Industry
3. Conclusion – What are your key findings in this report, and share your
C. Your report will need to cover the following points:
i. MDIS Cover Page ii. Content Page iii. Executive summary iv. Introduction v. Literature Review vi. Conclusion vii. Reference list
D. Provide your word count on the cover page.
E. Please type 1.5-line spacing and one-line spacing between each paragraph.
Use Times New Roman, Size 12 and number all the pages
F. The length of the assignment will be 2000 words. (excludes reference list)
G. The References should be done using the Harvard style.
H. Deadline for assignment will be on 23rd October and it will be submitted to your lecturer.
This assignment contributes 40% to your overall assessment. Please refer to your
module descriptor for more details on presentation and report assessment rubrics.