Communications Management

QSO 345 HR and Communications Management Plan Template

Use this template to create your own human resources and communications management plans for Milestone Six. Include all sections and tables identified in this template in your final submission. Note: This template represents only the minimum requirements. If you prefer, you can add elements to your template that you believe a project manager might find useful.

Human Resource Plan

Introduction
Provide a brief narrative of what the human resource plan covers.

Project Team, Roles, and Responsibilities
Provide a brief introduction to this section, explaining each resource type (e.g., developer, quality manager) and the number of resources within each role.

Resource Name and Type Number of Resources Responsibilities
Example:
Project Manager Example:
1 Example:
Managing the project and controlling all aspects of the project

Table 1, Project Team

Responsible, Accountable, Consulted, and Informed Matrix (RACI)
Briefly describe what the table covers and ensure that each team member or resource type listed in the Table 1 is listed in a column below. List all activities from the WBS with their associated WBS code and designate whether the project team member has an R, A, C, or I role on that activity.

WBS Coding Activity Name Project Manager Resource Type 1 Resource Type 2 Resource Type 3 Resource Type 4
Example:
1.1.3 Example:
Product Design Example:
A Example:
R Example:
R Example:
C Example:
C

Table 2, RACI Matrix

R: Responsible for completing the work
A: Accountable for ensuring task completion/sign off
C: Consulted before any decisions are made
I: Informed of when an action/decision has been made

Staffing Management Plan
Briefly describe what the staffing plan covers, including the acquisition plan, resource calendar, training needs, and recognition and rewards.

• Acquisition Plan
Describe which human resources are needed to complete the project, why they will be needed on the project, and how will you go about acquiring them.

• Resource Calendar
Using a table or graph with a specific time period (e.g., a week or a month), show which resources will be used during each time period and estimate how many hours they will need.

• Training Needs
Describe what type of training will be needed for the project team to be successful.

• Performance Reviews
Explain how team performance will be measured and how feedback will be provided for each resource type.

• Recognition and Rewards
Describe what types of performance will be recognized and how excellent performance will be rewarded.

Communication Plan

Communication Matrix
Briefly describe what the matrix covers and how it should be used. Fully and completely fill out the matrix template for each communication type.

Communication Type Objective of Communication Medium Frequency Audience Owner Deliverable Format
Example:
Kickoff Meeting Example:
Introduce the team to the project and explain the charter Example:
Face to face Example: Once Example:
Project Sponsor, Project Team, Stakeholders Example: Project Manager Example: Presentation deck and meeting notes Example:
Presentation deck provided in soft copy for all participants